If your automobile was determined to be a total loss (i.e., the damage was too extensive to warrant repair) and you previously received a monetary payment from your insurer, you may be entitled to compensation.

A Class Action Lawsuit, Anna Ardoin v. GoAuto Insurance Company, Case No. 719102, Div. 23, has been filed in the 19th Judicial District Court for the Parish of East Baton Rouge, Louisiana.

A Settlement has been reached in a class action lawsuit against GoAuto Insurance Company (“GoAuto or Defendant”).

The lawsuit alleges GoAuto breached its auto insurance policies by failing to pay state sales tax, registration and tag fees, title fees and/or regulatory fees as part of the actual cash value of vehicles determined to be a total loss.

IF YOU ARE A CLASS MEMBER, THIS LEGAL PROCEEDING MAY AFFECT YOUR RIGHTS.


YOUR LEGAL RIGHTS AND OPTIONS UNDER THIS SETTLEMENT:
Submit a Claim Form

This is the only way to receive a payment.

The deadline to submit a claim is September 11, 2025.

Do Nothing

You will receive no payment under the Settlement and give up your rights to sue GoAuto Insurance Company about the issues in this case.

Exclude Yourself

You will receive no payment, but you will retain any rights you currently have to sue GoAuto Insurance Company about the issues in this case. (You may not exclude yourself and also submit a claim form).

The deadline to exclude yourself is July 12, 2025.

Object

Write to the Court explaining why you don’t like the Settlement. (You may object and also submit a claim form).

The deadline to object to this settlement is July 12, 2025.

Attend Hearing

If you file a written objection, you may also ask to speak in Court about the fairness of the Settlement. The Court will hold the Final Approval Hearing on August 11, 2025, at 9:00 a.m. CDT.


These rights and options—and the deadlines to exercise them—are explained further on the Frequently Asked Questions (FAQs) page.


Current Status

The Court in charge of this case still has to decide whether to approve the Settlement. Payments will be provided only after any issues with the Settlement are resolved. Please be patient.

Important Dates
  • May 16, 2012 to May 13, 2024
    Class Period
  • July 12, 2025
    Deadline to Exclude Yourself from the Settlement
  • July 12, 2025
    Deadline to Object to the Settlement
  • August 11, 2025, at 9:00 a.m. Central Daylight Time
    Final Approval Hearing
  • September 11, 2025
    Deadline to Submit a Claim Form

Submit a Claim Form